Client: GreenHollow Landscapes
Location: Worcestershire, UK
Industry: Domestic and commercial landscaping
Service Package: Local Lead Generation + Automation Add-On (Missed Call SMS + Email Follow-Up)
Duration: 3 months
The Problem: “We Couldn’t Get Consistent Enquiries”
GreenHollow Landscapes had been trading for over six years and had built a solid reputation locally. But despite the occasional word-of-mouth referral or enquiry through Facebook, they lacked any predictable way to bring in new business.
“Some weeks we’d get a couple of calls, and then it would go quiet for ages. It was completely up and down. We didn’t have time to post online every day and we weren’t getting found by people who were actually searching for landscaping.”
— Owner, GreenHollow Landscapes
Their biggest issue? They didn’t have a system. New leads were sporadic. Missed calls weren’t followed up. Potential jobs were being lost every week without them even knowing it.
The Solution: Done-For-You Leads with Built-In Follow-Up
GreenHollow partnered with AlwaysBooked to put a simple system in place — one that would deliver qualified leads directly to their phone, and automatically follow up with any that slipped through the net.
What we delivered:
- 📲 Qualified local leads — All looking for landscaping services in their chosen areas.
- 💬 Automated follow-up — If they missed a call, a text went out within 60 seconds. If someone filled in a form but didn’t reply, a branded email followed up.
- 📅 Simple scheduling — Every lead came with the job request, contact details, and a clear next step. No chasing or guessing.
They paid a flat monthly fee. No ad budget, no guessing, no complicated dashboards — just booked jobs from verified local homeowners.
The Results After 90 Days
| Metric | Result |
|---|---|
| Qualified leads received | 84 |
| Missed calls recovered via SMS | 32 |
| Form enquiries re-engaged via email | 11 |
| New booked projects | 21 |
| Revenue generated | £43,000 |
| Monthly service fee | £1,100/month |
| ROI | 13x return in 90 days |
“The return has been ridiculous, to be honest. We made back the first month’s fee in the first week. It’s like having a digital receptionist and a marketing team all in one.”
— Owner, GreenHollow Landscapes
The Money-Back Moment
One of the very first leads GreenHollow received through the system booked a full £8,500 patio and garden rework project — easily covering over two months of service fees. That was within the first 10 days.
By the end of month three, they had booked 21 jobs in total — ranging from small fencing and turfing work to larger-scale garden makeovers. The system continued to deliver warm leads every week, without the business owner needing to lift a finger.
Why This System Worked
✅ Hyperlocal Focus — All the leads were pre-qualified and based in areas they wanted to work in.
✅ No Wasted Calls — Missed a call while on a job? No problem. The client got a message instantly and often replied to book directly.
✅ No Learning Curve — The business owner didn’t need to log into anything or manage campaigns. We handled it all.
✅ Reliable Pipeline — They now go into each month knowing they’ll get new leads — no more relying on luck or word-of-mouth.
Where They Are Now
GreenHollow has since added a second van, hired another labourer, and has a 4–6 week booking backlog even in traditionally quieter months. They’ve expanded their service area slightly and asked us to turn on seasonal campaigns for decking and summer garden prep — all included in their flat monthly rate.
Want Results Like This?
If you’re a landscaper looking to get steady, high-quality job leads without needing to run ads yourself, we can help.
Our system is simple:
📩 We send you qualified leads.
📱 We follow up automatically if you’re too busy to answer.
📈 You win more work — and keep your calendar full.
👉 Book a free discovery call with AlwaysBooked to see if your area is available.